When the battery of KENT CamEye is low and is not plugged to the charger trip will not be created. Please connect the device with the charger when the car starts moving so that trips start getting created.
In case stealth mode is enabled the trips will not be created. Check if the stealth mode is enabled. You will need to disable the stealth mode for future trips to be captured.
The device needs to be active to create trips. If it is deactivated you can quickly activate it by clicking on the activate icon on the device card in the KENT CamEye App.
You may run system diagnostics to find out the nature of the issue.
Path: Open KENT CamEye App>>Device>>Settings>>Diagnostics>>Start Diagnostics